Privacy Policy
1. Purpose and Scope of Data Collection
Data collected on the superhorse.com.vn website primarily includes: email addresses, phone numbers, and customer addresses. This information is required when registering for our services and allows us to confirm service registrations to ensure customer rights are protected.
During payment transactions on superhorse.com.vn, we only store details about completed orders. Bank account information will not be stored.
Customers are responsible for maintaining the security and confidentiality of their account credentials. Customers must promptly notify the superhorse.com.vn website administrators of any unauthorized use, abuse, or security breaches.
2. Scope of Information Use
Superhorse International uses the information provided by customers to:
- Provide service packages to customers
- Deliver invoices and contracts to the provided address
- Send marketing and promotional emails about our services
- Send notifications about website activities to customers
- Prevent unauthorized account access or customer identity fraud
- Contact and resolve issues with users in special cases
- Not use personal information beyond confirming and contacting customers regarding transactions at superhorse.com.vn
3. Data Retention Period
User personal data will be stored for 2 years or until a deletion request is made, or until the user logs in and deletes it themselves.
If users wish to delete all account information, please contact us at the address in Section 4.
4. Contact Information
Superhorse International Limited Co.,
Address: No. 2 Bich Cau, Quoc Tu Giam Ward, Dong Da District, Hanoi
Tel: (+84) 24 3732 2784
Email: info@superhorse.com.vn
5. Security Commitment
Customer personal information on superhorse.com.vn is absolutely protected in accordance with Superhorse International privacy policy. Collection and use of customer information is only done with the customer's consent, unless otherwise required by law.
We will not use, transfer, provide, or disclose customer personal information to any third party without explicit customer consent.
In the event of a server hack resulting in loss of user personal data, superhorse.com.vn will notify the relevant authorities for timely investigation and will also notify affected customers.